At Elisir Official, we do everything we can to offer you fast, reliable, and fully tracked delivery.

Standard Delivery – Free

Estimated delivery time: 1 to 4 business days
Delivery fees: Free on all orders
Tracking included: A tracking link will be sent to you as soon as your order is shipped.

Standard delivery is our preferred solution to guarantee efficient service at no extra cost.

Express Delivery

Estimated delivery time: 24 to 48 business hours
Delivery fee: €4.99
Priority processing of your order

This option allows you to receive your items as quickly as possible thanks to accelerated preparation and shipping.

Order Tracking

After your order is confirmed:

• You will receive a confirmation email
• A second email will be sent once your order is shipped, including your tracking number

You will be able to track your parcel at every stage of its journey.

Return Policy – Free Returns Within 30 Days

Your satisfaction is at the heart of our priorities.

If an item does not suit you, you have 30 days after receiving your order to return it free of charge.

Return Conditions

To be accepted, the item must:

• Be new, unworn, and unwashed
• Retain its original packaging and tags
• Be returned complete with all accessories, if applicable

Damaged, worn, or incomplete items cannot be accepted.

Return Procedure

Contact our customer service at: elisirofficial@outlook.com

Please provide your order number and the reason for the return.

Within 24 business hours, you will receive a prepaid return label.

Drop off your parcel at the indicated location.

After receiving and inspecting the item, we will proceed with:

• A refund to your original payment method
or
• An exchange, according to your preference

Our Commitment

Elisir Official is committed to offering a reliable and secure shopping experience:

Fast, tracked delivery
Fully secure payments
Simple and free returns
Professional and responsive customer service

We work every day to guarantee our customers a serious, transparent, and high-quality service.

Elisir Official
Premium home gym equipment, reliable service, trust every day.